We are a family run business based in Emerald, Victoria. We don’t have a shopfront but you can contact us by phone, live chat, Facebook Messenger or email.
Phone: 1300 142 702
Operating Hours (AEST):
Monday to Friday – 8am to 7pm
Weekends – 9am to 5pm
Frequently Asked Questions
Please check our FAQ before sending us a message.
Orders over $100 are shipped free of charge via Australia Post Parcel Post, alternatively you can upgrade to express post for $9.99.
For smaller orders we charge a flat rate of $9.99 for shipping via Australia Post Parcel Post service.
Express Post is available for $14.99 flat rate.
If you have an urgent requirement, please contact us to discuss your needs.
Orders placed by 3pm on business days are shipped the same day.
Shipping is with Australia Post and the timeframe varies on your location and during the COVID-19 period it is very difficult to estimate. If you need something quickly we suggest choosing express post, or if it’s really urgent give us call or email and we can discuss other options.
We currently accept payments by VISA, MasterCard and PayPal.
We aren’t a big corporate whose email inbox is a black hole, we are here to help as quickly as we can and generally respond within 30-60 minutes during business hours. After hours emails will generally responded to within 4-8 hours.
We don’t currently offer a click & collect service, however for customers in Emerald we do offer free same day contactless delivery.
Send us an email